FAQ

How often do you update your shop?

ALL GAMEBOYS AND DS CURRENTLY SOLD OUT

Next Shop Update: TBD

I usually release about 30-40 pieces per update. Most pieces sell out VERY FAST because each one of my pieces is one of a kind.

Items will be marked as "Sold Out" until official release time. Once they are sold they will be removed from my shop.

 

Do you ship Internationally?

Yes, I do ship the Gameboy/DS Terrariums Internationally! I currently use United States Postal Service for international shipping. The price of shipping will be calculated at checkout.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your countries customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.

 

Can I pre-order or reserve a piece ahead of time?

The only way to reserve a piece from me is through the Channel Points on my Twitch Channel. It takes 50,000 Channel Points unlock this benefit and will allow you to reserve one piece from an upcoming shop update.

Click here to learn more about Channel Points on Twitch

 

Do you take custom orders?

I do not take Custom Orders!!!

The only way to get a Custom piece from me is through the Channel Points on my Twitch Channel. It takes 100,000 Channel Points unlock this benefit, and then its $200 for the order this includes free US shipping (international +$10)

Click here to learn more about Channel Points on Twitch

 

How much do your pieces cost?

GameBoy Terrariums: $80+
DS Lite Terrariums $100+
Small Lantern Terrariums: $45+

 

Do you make more than one of each piece?

All of my Gameboy and DS terrariums are one of a kind, I will sometimes make variations of the same piece but no two are ever the exact same.

 

How can I see what pieces will be available in your next shop update?

I will announce on social media what pieces will be available, I put the date under each post on Instagram.
I also post a shop preview a few days before each shop update, these pieces will be marked as "sold out" but you'll see the date and time they will be posted if you click on the listing. Once a piece has sold it will be removed from the website. 

 

Can I request a character?

Yes! You can submit your request HERE
Submitting a response does not guarantee I will make your request. This is just a survery to see what people want to see.

 

Are they made with real GameBoys?

Most of what I use are newly made replacement shells.

I also work with some recycled shells that come from a friend (@HandheldMedic) who mods Gameboys and DS! These old devices get new shells so I use the old shells that would normally be discarded.

 

Are the plants real?

The plants are artificial and the moss is preserved, so the planters require little to no maintenance. Everything inside the Gameboy is strongly glued together. However in the rare event that the items are delivered to you loosely, please get in touch.

 

How long does it take to make your pieces?

It anywhere from 4-6 hours to make each piece. each one is made with a lot of care and attention to small details.

 

Are the figurines handmade?

No, the figures use for my pieces are mostly sourced from Japan, I try to stick with authentic toys from brands like Bandai and Tomy. Some of the toys are also from Japanese Gashapon machines! I get them from SO many different websites and independent sellers. Its taken me a long time to build my list of resources. If you are wondering what collection or brand a certain figure is from just message me!

 

Where do you get your supplies and figures?

I GET THIS QUESTION SO MUCH!
I buy from TONS of different suppliers and wholesalers and it changes constantly. So my best recommendation is just try some google searches. I promise you'll find stuff you just gotta look.

 

Sustainability?

I really care about the environment and I try to keep my business as green as possible. I use 100% biodegradable bubble wrap and recycled boxes for packing. I also work with some recycled shells that come from a friend (@HandheldMedic) who mods Gameboys and DS! These old devices get new shells so I use the old shells that would normally be discarded.

Do you collect VAT Tax for EU and UK purchases?

UK and EU is now enforcing VAT for small purchases.
Because I make very few sales per month to the UK and EU Waku Waku Island will NOT collect or submit VAT Taxes!
When you go to collect your package, please expect your package to be held by your post office until you have paid the VAT. This will be 20% of the order total. Because of this please expect an additional 2+ weeks on shipping to the UK and EU. I recommend you try to pick up your purchases as soon as possible as pieces are very fragile and post companies often mishandle packages. 
IF YOU DO NOT COLLECT YOUR PACKAGE IT WILL BE RETURNED TO THE US! I will only give a 75% refund on returned packages from the UK/EU and shipping will not be refunded. 

 

Have more questions?

Email me at WakuWakuIsland@aol.com!